Level 5 ILM Management
Please see below for information on each mandatory unit of the ILM Level 5 Management Qualification.
1
400 & 408 Understanding the management role to improve performance and
communication
The workshop objectives are as follows:
• Organisational goals and objectives
• Managerial responsibilities for achievement of goals and objectives
• Identify managerial communication and interpersonal skills
• Assess your own effectiveness relating to communication
• Identify areas for development and produce a development plan
2
504 Leading Innovation & Change
The workshop objectives are as follows:
• Why is innovation & change important
• Why is it important to manage and implement innovation and change
• What methods can be used to generate innovative options and solutions
3
501 Managing Improvement
The workshop objectives are as follows:
• Critically assess the organisation’s effectiveness in managing quality to
meet or exceed customer requirements
• Evaluate own ability to manage quality to meet or exceed customer
requirements
• Develop an improvement plan that is designed to meet and, if possible,
exceed customer requirements
• Implement improvement plans designed to meet or exceed customer
Requirements