Level 2 - City & Guilds Diploma in Business Administration
Please see below for information on each mandatory unit of the Level 2 Business Administration Qualification.
1
Principles of Providing Administrative Services
Learners will take part in activities to support in their knowledge of:
-
organisations, administration of meetings
-
how to organise travel and accommodation
-
manage a diary system
-
use office equipment
-
demonstrate understanding of a customer service environment.
Learners will then complete a multiple-choice test regarding
these subjects at one of ACT’s centres.
2
Principles of Business Documents
Learners will take part in activities to support in their knowledge of:
-
how to prepare and distribute business documents
-
how information is managed in a business environment.
Learners will then complete a multiple choice test regarding these subjects at one of ACT’s centres.
3
Understand Employer Organisations
Learners will take part in activities to support in their knowledge of:
-
the difference between Public, Private and Voluntary sectors
-
how to identify different organisational structures which best suit organisations.
Learners will then complete a multiple choice test regarding these subjects at one of ACT’s centres.